Wednesday, August 30, 2006

Post Office Petiness

The British Post Office is acting like a petulant child- and all because one of their employees simply highlighted freely available information on a service that they provide.

Here's the story- a local postie created a mailshot of his own for his run, informing the people living along his route that the amount of junk mail they were getting was about to increase, and explaining how they could get in touch with the Post Office and use their opt out service.

The Post Office suspended the postie for "misconduct" pending a further investigation. The reason for the stern action were claims that the Royal Mail depended on being paid to send out the unwanted snail mail spam- completely ignoring the fact that they offer the opt out themselves and are basically trying to punish a worker for pointing out the fact. And nevermind that the people on his route were grateful for his actions.

If you live in the UK here's how you too can opt out of receiving unwanted mail-

Unaddressed mail - Opt-Outs, Royal Mail, Kingsmead House, Oxpens Road, Oxford, OX1 1RX
Addressed mail - Mail Preference Service (MPS), Freepost 29, LON 20771, London, W1E 0ZT or call 0845 703 4599
Source: Postwatch


Bag said...

I don't know about this one.

There is not that many firms that would appreciate an employee creating leaflets to reduce their income, make his own workload easier (without a drop in pay for himself) and abuse his position. After all knowledge of the system is usually from the inside. He is in reality another whistleblower.

What did he really expect? He could have done it a less controversial way by providing verbal advice or something to a few and advised them to pass it on.

Imagine you owned a firm. One of your employees decides to make life easier for himself by telling your customers how to perform a task that you do for them now. You lose income. How do you feel about that employee?

Jay.Mac said...

Anyone wanting to opt out of junk mail can find that information- in fact right now, there's a link to do just that right on the front page of their website, so it's hardly something that they are trying to keep secret. Not inside information really.

The people on that postie's route are the Royal Mail's customers too- not just the businesses paying them to deliver rubbish bin filler. Spam in my email is annoying enough without it being pushed through my door too; and if they care enough to use the opt out, they aren't the sort of people who are going to pay a blind bit of attention to the stuff anyway.